Posts

AI Tools for Modern Travel Advisors

Image
Artificial intelligence has moved from novelty to everyday utility in many industries, including travel advising. Large Language Models (LLMs) are advanced systems trained on vast amounts of text data. They generate responses by predicting word patterns, allowing them to produce emails, itineraries, research summaries, and marketing copy in natural language. While they do not think or reason independently, they simulate conversation effectively enough to support a range of professional tasks. For travel advisors, the shift is significant. Clients increasingly consult AI tools before reaching out to an agent. They request restaurant recommendations, compare destinations, and generate draft itineraries within seconds. This change alters expectations. Advisors are no longer the only source of preliminary travel information; instead, they provide context, judgment, personalization, and verification layered on top of widely accessible data. Different AI platforms serve different purposes. ...

Calculated Risk and Team Acceleration

Image
Risk is often treated as a binary choice, yet in practice it operates on a spectrum. Effective teams assess, calculate, and recalibrate risk based on context, potential reward, and long-term objectives. When individuals focus solely on avoiding mistakes or seeking approval, growth slows. A shift occurs when the question changes from “Can this be done?” to “How can this be done better?” High-performance environments illustrate how awareness increases as experience builds. With repetition and reflection, decision-making sharpens. Progress becomes measurable not only by results but by improvement over time. Acceleration—consistent forward movement—carries more value than short bursts of speed. Obstacles remain unavoidable, much like turns on a racetrack. What defines a team is not the absence of risk but the ability to manage it thoughtfully. Mistakes become data points rather than setbacks. Each attempt refines judgment and strengthens confidence. When teams understand that “no” represen...

Sandals Resorts in Bahamas and Jamaica

Image
Sandals Resorts in The Bahamas and Jamaica operate as couples-only, all-inclusive properties positioned along prominent Caribbean coastlines. Three distinct locations—Sandals Royal Bahamian in Nassau, Sandals Dunn’s River in Ocho Rios, and Sandals Negril on Seven Mile Beach—present varied settings shaped by geography, design, and local culture. Sandals Royal Bahamian is situated in Nassau and includes access to a private offshore island known as Barefoot Cay. The resort combines traditional hotel accommodations with island-style villas and swim-up suites. Some suites include private plunge pools, outdoor soaking tubs, or direct pool access. The private island features two beaches, spa services, dining areas, and snorkeling opportunities in clear, shallow waters. Dining at the main resort spans multiple restaurants offering international cuisine, including French and Caribbean menus. Water activities such as kayaking, paddleboarding, sailing, and scuba diving are included, along with l...

Dugan’s Travels: Agent Education in 2025

Image
Dugan’s Travels dedicated much of 2025 to structured, real-world education for independent travel advisors. The calendar included cruise sailings, resort inspections, supplier conferences, and destination immersion programs spanning locations such as Hawaii, Las Vegas, Seattle, Anaheim, London, Scotland, and Ireland. Only two months of the year were without organized events, reflecting a consistent focus on hands-on exposure. Each event served a distinct purpose. Ship inspections provided operational insight into cabin categories, onboard amenities, and brand positioning. Resort visits offered clarity on property layouts, service standards, and guest demographics. Supplier-led sessions created space for direct questions, relationship-building, and clearer communication about product updates. Destination-based programs added cultural and logistical context that cannot be replicated through virtual training alone. Attendance was structured as an opportunity rather than a requirement. Adv...

Travel Advisor Marketing in the Short-Form Era

Image
  Travel advisor marketing has entered a phase defined by rapid content consumption and platform-driven visibility. Short-form video now plays a central role in how travel information is introduced, interpreted, and remembered. Audiences accustomed to scrolling feeds often decide within seconds whether a piece of content holds value. As a result, messaging structures have evolved toward brevity, visual clarity, and immediate context. Traditional marketing for travel advisors emphasized detailed consultations, long-form destination guides, and extended storytelling. While these formats still serve a purpose, they compete with mobile-first platforms that prioritize concise, vertical video clips. Algorithms reward early engagement, which places emphasis on strong opening visuals and clear framing. Advisors increasingly present destination highlights, travel tips, and behind-the-scenes planning insights in segments lasting under a minute. This transformation does not eliminate depth; i...

Short-Form Video in Travel Marketing

Image
  Short-form video has become a dominant force in travel marketing as audience attention spans continue to contract. Traditional long-form productions, including destination walkthroughs and ship tours, now compete with 15-to-60-second clips optimized for mobile viewing. Platforms such as TikTok, Instagram Reels, and YouTube Shorts prioritize fast-paced, visually compelling content that delivers immediate value. Engagement data shows that short-form videos often generate higher interaction rates and influence purchasing decisions more effectively than longer formats. As a result, hotel brands, cruise lines, and tour operators are reallocating marketing budgets toward shorter, platform-native content. These clips are typically structured around a strong opening hook, a clear message, and concise delivery. For travel advisors , this shift changes how clients gather inspiration and evaluate destinations. Many travelers encounter ideas through influencers and short-form creators befor...

How to Start a Travel Agency: 2026 Rewrite

Image
How to Start a Travel Agency has undergone a complete rewrite to align with the structural and technological changes shaping the travel industry in 2026. First introduced in 1999, the book has been revised multiple times over the years, but this edition reflects a comprehensive reworking of its content to address current business realities. The travel industry has evolved significantly over the past two decades. The rise of home-based agencies, host agency partnerships, cloud-based booking systems, and digital marketing platforms has reshaped how travel advisors operate. Traditional storefront models have largely transitioned into flexible, technology-driven structures that support remote work and global client bases. The rewritten edition reflects these changes by examining updated operational frameworks and modern business strategies. A major focus of the new version includes the integration of artificial intelligence tools into daily workflows . AI applications are increasingly used...