The Travel Industry Has Survived 50 Years of Disruption. But Is It Ready for What's Next?
Imagine being a travel advisor 50 years ago. Your desk is covered with airline schedules, flight bookings involve phone calls, and handwritten tickets are part of your everyday routine. Back then, your value wasn't just about recommending destinations. You were the person who made the entire booking process possible. Then technology started changing everything. First came computer reservation systems. Then electronic tickets, commission cuts, online booking platforms, social media and eventually the pandemic. With every shift, the travel industry faced the same question: Is this the beginning of the end for travel advisors? Interestingly, the industry never disappeared. It adapted. But here's where things get interesting. The Fifth Disruption Is Already Here Today, we're looking at something that could change the travel industry once again: Agentic AI in Travel. And this time, the shift might be bigger than simply moving bookings from paper to screens. Think about how peopl...